Realtosmart CRM Features
Contact Management
Realtosmart CRM software allows businesses to store and organize customer contact information, including names, addresses, phone numbers, email addresses, and social media profiles.
Lead Management
Our CRM systems help track and manage leads throughout the sales pipeline. This includes capturing leads, assigning them to sales representatives, and tracking their progress through various stages of the sales process.
Opportunity Management
Realtosmart CRM systems provide tools for managing sales opportunities, including tracking potential deals, forecasting revenue, and assigning tasks and activities related to closing the opportunity.
Customer Service and Support
Our CRM software may offer customer service features like ticketing systems, knowledge bases, and customer portals. These tools help businesses provide timely and efficient support to their customers.
Email and SMS Integration
Integration with email platforms and SMS allows users to manage and track email communications within the CRM system. This helps centralize customer interactions and ensures a complete view of communication history.
Lead Capturing
All the leads generated on Facebook, Instagram, WhatsApp, Magicbricks, 99acres, Housing, etc. different sources will be auto-integrated to the Realtosmart CRM. It’s a one stop solution for all your leads and lead management under one roof.
HR and Account Management
Our CRM software streamlines the management of employees for attendance, leave, inquiry follow-ups tracking, sales tracking and reminders for different activities, also it serves the most important report - Performance analysis on basis of which organisational goals can be focused for achieving the vision of growth.